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Companies doing business today encounter crises. Information systems are being hacked, industrial accidents occur, whistleblowers go to the media, products fail, and federal agents appear at your door. How a company first responds to a crisis often makes the difference in limiting government investigations, legal action, and news coverage. 

Crowell & Moring's Crisis Management & Prevention Practice is anchored by seasoned attorneys with broad and deep experience working with clients across many industry sectors and around the world, representing Fortune 500 multinational conglomerates and their corporate executives. Our close contacts and vast government experience enables us to engage regulators and enforcement officials effectively, and our litigation prowess allows us to minimize risk every step of the way.

We start the discussion with crisis prevention and develop crisis management plans tailored to each client's needs. We work with a wide range of clients to conduct risk assessments as a critical step to reduce the potential for crises. When a crisis hits, we are ready with solutions and next steps.

Our practice is widely recognized by the industry. Law360 recently named our Advertising & Product Risk Management Group a "Consumer Protection Group of the Year." Members of our team have been named as "Litigation Trailblazers & Pioneers" by the National Law Journal for work related to the Foreign Corrupt Practices Act (FCPA), as well as governance, risk, and compliance. Our team also includes several Chambers USA-ranked attorneys and leading investigations lawyers recognized by Global Investigations Review.

Crisis Response: Focus Areas and Services

We work hand-in-hand with clients to quickly handle incident and internal investigations, craft appropriate responses to government and media inquiries, and develop statements to employees and other stakeholders.

Focus Areas

  • Civil litigation
  • Consumer product safety issues and recalls
  • Corporate governance and shareholder issues
  • Criminal investigations and proceedings
  • Data security breaches and privacy issues
  • Environmental disasters and toxic tort cases
  • Environmental crimes and workplace safety
  • False Claims Act and qui tam investigations
  • Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act
  • Natural disaster response
  • Mining disasters
  • Regulatory investigations and enforcement actions
  • Whistleblower allegations
  • Workplace layoffs and violence


  • Activist campaign management
  • Claims administration
  • Crisis management plans
  • Crisis readiness, prevention and training
  • Digital crisis strategies
  • Government relations and public policy
  • Insurance coverage
  • Internal, employee management
  • Investor relations and stakeholder management
  • Issue assessment and strategy
  • Litigation communications
  • Media management, public relations and training, press releases, and media comments
  • Product recall management
  • Risk management

Our Experience and Approach

Our attorneys have deep subject matter experience and first-hand crisis management skills from serving in government and other notable positions, including:

  • The former advisor to the senior leadership at the U.S. Department of Homeland Security and other U.S. government agencies.
  • The former general counsel for the U.S. Consumer Product & Safety Commission.
  • A senior policy advisor to the National Counterintelligence Executive and legal counsel to the deputy director of the Federal Bureau of Investigation (FBI) focusing on national security and terrorism.
  • Former Acting U.S. Attorney for the Eastern District of New York.
  • The former assistant chief of the U.S. Department of Justice (DOJ) Criminal Division, Fraud Section; former DOJ prosecutor of the Enron Task Force; former senior counsel of the U.S. Securities & Exchange Commission (SEC), Division of Enforcement; as well as other former prosecutors.
  • The chief privacy officer at the Federal Trade Commission.
  • A partner trained as a Six Sigma "black belt."

Each crisis is different, and we work closely with clients to tailor crisis prevention and response plans that fit your unique business and personnel models. We help design and implement crisis-specific plans that include making measured decisions that consider all of the company's stakeholders, as well as short- and long-term risks and potential opportunities, and assembling an interdisciplinary team to investigate facts in real time. 

The firm has created several crisis management handbooks for various incidents, such as the Crisis Handbook: A Desktop Survival Guide For In-House Counsel; the Crisis Handbook for Government Contractors; and the Advertising & Product Risk Management Crisis Management Handbook.


View More

"Re-opening Your Business During A Pandemic – A Morass of Legal and Practical Issues To Consider," Crowell & Moring Webinar (April 21, 2020). Presenters: Trina Fairley Barlow, Jodi G. Daniel, Ellen Moran Dwyer, Cheryl A. Falvey, John Fuson, Thomas P. Gies, Kate M. Growley, and Nicole Janigian Simonian.
Executing Product Safety Recalls in the Age of COVID-19 (March 30, 2020). Authors: Cheryl A. Falvey and Matthew Cohen.
"Lithium Battery Transportation – A Regulatory Overview," Emerson Webinar (March 25, 2020). Presenter: Jennifer A. Giblin.
Recent EPA Developments and Their Impact on Retailers (March 25, 2020). Authors: Warren Lehrenbaum and Mimi S. Dennis.
Managing Products: A Consumer Safety Complaint Checklist (January 8, 2020). Authors: Matthew Cohen and Carolyn W. Wagner.
"Recent Developments Regarding PFAS – Increasing Public and Regulatory Scrutiny of PFAS – Preparing for PFAS Legal and Financial Risks," National Association of Manufacturers' Manufacturers' Compliance Institute, Washington, D.C. (December 4, 2019). Presenters: Jennifer A. Giblin and Richard McNeil.
Crowell & Moring Earns 48 Practice Area Rankings from U.S. News & World Report – Best Lawyers (Nov.05.2019)
Firm News/Announcement
"Rulemaking on the Way? The FTC is Seeking Input by October 11 on its "Made in USA" Claims Policy," Advertising & State AG Alert (October 2, 2019). Contact: Lauren Aronson
Client Alert/Newsletter
"Anatomy of an Aerosol Product Liability Lawsuit," Southern Aerosol Technical Association, 39th Annual Fall Meeting, Hilton Head, SC (September 25, 2019). Presenter: Clifford J. Zatz.
The Best Lawyers in America 2020 Recognizes 49 Crowell & Moring Attorneys, Three Selected as Lawyer of the Year (Aug.16.2019)
Firm News/Announcement

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Crowell & Moring LLP is an international law firm with more than 500 lawyers representing clients in litigation and arbitration, regulatory, and transactional matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation, as well as its ongoing commitment to pro bono service and diversity. The firm has offices in Washington, DC, New York, Los Angeles, San Francisco, Orange County, London, and Brussels.

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