Privacy & Cybersecurity

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Crowell & Moring regularly advises high-profile retailers on the full range of federal, state, and international laws governing the collection, use, transfer, and protection of data. We counsel clients on securing and working with data about consumers, employees, and customers; developing internet privacy statements; developing contracts for cross-border transfers of data; and coordinating privacy and data security laws and requirements with employment, contract, and other laws. We use our deep knowledge of our clients’ business needs, risk profiles, and the retail industry to help them develop effective and practical privacy and cybersecurity policies, procedures, and strategies.

We can assist retailers with the following areas:

  • Risk assessment, compliance, and incident response planning
  • Developing and implementing global privacy and data protection programs
  • Crisis management, investigations, and incident response
  • Regulatory and litigation defense for data breaches, cyber incidents, and privacy issues
  • Critical infrastructure risk management
  • Cybercrime enforcement
  • Cyber reputation
  • Bringing Internet of Things (IoT) products to market

We also have notable experience helping clients navigate some of the thorniest legal regimes for retailers, including:

  • European General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • State Breach Notification Laws
  • Federal Trade Commission Investigations
  • Payment Card Industry Data Security Standard (PCI DSS)
  • California and Oregon IoT Security Laws
  • Children’s Online Privacy Protection Act (COPPA)
  • Telephone Consumer Protection Act (TCPA)
  • CAN-SPAM Act

View More

Litigation Recall Report: Nationwide Lawsuit Follows 4moms Recall of MamaRoo Baby Swing and RockaRoo Baby Rockers (September 9, 2022). Authors: Rachel Raphael and Jessica D. Gilbert.
Revlon May Signal Another Wave of Retail Bankruptcies (June 27, 2022). Author: Frederick (Rick) Hyman.
Senate Confirms Mary Boyle to CPSC; Democrats Reclaim Majority (June 24, 2022). Author: Matthew Cohen.
"In the bag (for now): Hermès survives motion to dismiss in MetaBirkin NFT lawsuit," Retail Law Alert (June 13, 2022). Contacts: Preetha Chakrabarti, Suzanne Trivette, Risa Rahman
Client Alert/Newsletter
In the bag (for now): Hermès survives motion to dismiss in MetaBirkin NFT lawsuit (May 31, 2022). Authors: Preetha Chakrabarti, Suzanne Trivette and Risa Rahman.
President Biden Signs Safe Sleep Act, Banning Infant Inclined Sleepers and Crib Bumpers (May 18, 2022). Author: Matthew Cohen.
Recall Litigation Report: Consumers Bring Class Action Lawsuit Against Ellume Refusing to Refund Recalled COVID-19 Home Tests (April 11, 2022). Authors: Rachel Raphael and Jessica D. Gilbert.
Recall Litigation Report: Exactech Joint Replacement Products (April 7, 2022). Authors: Rachel Raphael and Julia Carbonetti.
NAD Makes Clear that “Woke Washing” is False Advertising (March 7, 2022). Authors: Lauren Aronson and Helen Osun.
FTC Ramps Up Enforcement on Consumer Reviews (March 4, 2022). Authors: Lauren Aronson and Suzanne Trivette.

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Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

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